Why doesn’t WeChat exercise count steps? Uncover the causes and solutions
Recently, many users have reported that WeChat Sports' step count records are abnormal, and even "no steps" have occurred. This issue sparked heated discussions on social media and became one of the hot topics in the past 10 days. This article will combine hotspot content across the entire network to analyze possible causes and provide solutions.
1. Data statistics on relevant hot topics in the past 10 days
| Platform | Related topics | amount of discussion | heat index |
|---|---|---|---|
| #微信体育Step count is not accurate# | 128,000 | 85.6 | |
| Zhihu | What should I do if WeChat exercise suddenly stops counting steps? | 32,000 | 72.3 |
| Douyin | WeChat sports bug repair tutorial | 56,000 | 91.2 |
| Baidu Tieba | WeChat exercise step count stopped moving | 19,000 | 68.4 |
2. Analysis of common causes
According to user feedback and technical analysis, the main reasons why WeChat exercise does not count steps include:
| Reason type | Specific performance | Proportion |
|---|---|---|
| Permissions issue | Sports data permission is not enabled | 38% |
| System compatibility | Mobile phone system is incompatible after update | 25% |
| Equipment issues | Mobile phone sensor failure | 18% |
| network problems | Data synchronization failed | 12% |
| Others | Abnormal account, etc. | 7% |
3. Complete solution
In response to the above problems, we have compiled detailed solutions:
| Question type | Solution steps | effectiveness |
|---|---|---|
| Permissions issue | 1. Check WeChat sports permissions 2. Reauthorize health data 3. Restart your phone | 92% |
| System compatibility | 1. Update WeChat version 2. Check system compatibility 3. Feedback to official customer service | 85% |
| Equipment issues | 1. Test other pedometer apps 2. Check the sensor 3. Contact after-sales service | 78% |
| network problems | 1. Switch network environment 2. Manually refresh data 3. Clear cache | 88% |
4. Sharing of real cases from users
Feedback from Weibo user @体育达人: "After updating the system last week, WeChat Sports stopped recording steps. After following the tutorial to re-authorize the health data, it returned to normal. Friends who encounter the same problem are advised to check the permission settings first."
Zhihu user @科技lovers shared: "After testing, it was found that the sensitivity of the mobile phone sensor decreased. The problem was solved after calibrating the sensor in the mobile phone settings."
5. Suggestions on preventive measures
1. Regularly check the status of WeChat sports permissions
2. Keep WeChat and system versions updated
3. Avoid frequently changing devices to log in
4. Pay attention to the maintenance of mobile phone sensors
5. If you encounter any problems, please report them to official customer service in a timely manner.
6. Official response and updates
According to the official Weibo of the WeChat team, a large amount of feedback has been received recently about abnormalities in exercise data. The technical team is investigating system compatibility issues and is expected to optimize the step counting algorithm in the next version. Users are advised to pay attention to WeChat’s official update announcement.
Through the above analysis and solutions, I believe it can help most users solve the problem of missing steps during WeChat exercise. If the problem is still not resolved, it is recommended to contact WeChat customer service or the mobile phone manufacturer for professional technical support.
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